What is "iAM Smart"
“iAM Smart” Functions
There are two versions of “iAM Smart” account, namely “iAM Smart” (via self-online registration) and “iAM Smart+” (via in-person registration at designated locations). Users can use “iAM Smart” online for authentication, “e-ME” form-filling and digital signing.
Authentication
- Rely on golden source of identity information to provide streamlined eKYC process
- Enable your customers to use easy and secure biometric authentication for accessing online services
“e-ME” Form-Filling
- Reduce organisation’s effort of verifying customer’s personal information
- Facilitate your customers to fill in their personal information in online applications automatically
Digital Signing
- Save organisations costs through a paperless signing process and ensure regulatory compliance
- Offer your customers an effective and secure way to sign documents online with legal backing
“iAM Smart” Use Case
Online services can retrieve customers’ personal information (e.g. HKID no.) via their “iAM Smart” accounts to verify their identities.
Bank of China (Hong Kong) Limited
Designated Bank of China branches accept customers to use “iAM Smart” as an identity verification method for some of the account operations.
Blue Insurance Hong Kong
Blue Insurance provides additional means for “iAM Smart” users to acquire new insurance policy without uploading their soft copy of HKID card.
Gleneagles Hospital Hong Kong
In addition to activate patients’ online service accounts in person at Gleneagle Hospital, patients can now activate their My Gleneagles SmartHealth account through “iAM Smart” online.
Hang Seng Bank Limited
Selected Hang Seng branches accept customers to use “iAM Smart” for identity verification and their subsequent service applications.
Hang Seng Bank Limited
Business users can now use “iAM Smart” to provide trustful personal data to open business accounts through Hang Seng Business Remote Banking Service Application.
China Unicom (Hong Kong) Operations Limited
Customers of China Unicom (Hong Kong) Operations Limited can now complete real-name registration for their SIM cards through “iAM Smart”.
Hong Kong Housing Society
Senior Citizen Residences Scheme provides additional means for their applicants to complete applications online using “iAM Smart” instead of traditional paper form.
Hong Kong Sanatorium & Hospital
In addition to validate patients’ mobile app service accounts in person at any outpatient centre, patients can now validate their HKSH Mobile App account through “iAM Smart” online.
Proper Property
Proper Property is the first real estate agent to adopt “iAM Smart” in performing identity authentication on their parking space trading web site – carparkhub.co.
Multibyte Info Technology Ltd
Multibyte Info Technology Ltd use ”iAM Smart” to complete real-name registration for SIM cards
China Mobile Hong Kong Company Limited
China Mobile Hong Kong Company Limited is the first telecommunication company that adopts “iAM Smart” to complete real-name registration for SIM cards.
Shanghai Commercial Bank Limited
Users of Shanghai Commercial Bank Limited can perform account registration and password reset through “iAM Smart”.
Customers can complete the account opening process online by using the verified personal information provided by “iAM Smart”.
Bank of China (Hong Kong) Limited
BOCHK remote account opening services leverages “iAM Smart” to retrieve the verified personal information from “iAM Smart” for further processing.
Bank of China Group Insurance Company Limited
Bank of China Group Insurance Company Limited adopts “iAM Smart” with verified personal data for new account opening.
Chief Commodities Limited
Chief Commodities Limited customers can open new accounts online using the verified personal information obtained from “iAM Smart”.
Chief Securities Limited
Chief Securities Limited clients can open securities accounts online by providing their verified personal information through “iAM Smart”.
DocPro Services Limited
DocPro Services Limited’s Awesum Care adopts “iAM Smart” to authenticate user identity for account opening.
Hafoo Securities
Hafoo Securities adopts “iAM Smart” for identity authentication for their Mobile App users to simplify account registration process.
iFAST Financial (HK) Limited
FSMOne clients can open and activate securities accounts online by providing the verified personal information through “iAM Smart”.
Yintran Group Holdings Limited
Yintran Group Holdings Limited client can now use “iAM Smart” as an identity authentication method for account registration in mobile phone.
HKT Payment Limited
HKT Payment Limited’s “Tap & Go” adopts “iAM Smart” for identity verification to activate virtual credit cards.
TradeGo Markets Limited
TradeGo Markets Limited adopts “iAM Smart” for its mobile application in performing identity authentication for account opening.
“iAM Smart” provides an easy, secure and convenient method for users to login to online services
Bank of China Group Insurance Company Limited
Bank of China Group Insurance’s web site has adopted “iAM Smart” for Identity Authentication, enabling customers to register as members, bind accounts and log in with identity authentication.
China Life Insurance (Overseas) Co. Ltd
China Life Insurance (Overseas) Co. Ltd adopts “iAM Smart” as an additional login method for their mobile app users, after linking up with their original accounts without using username and password.
China Mobile Hong Kong Company Limited
China Mobile Hong Kong adopts “iAM Smart” as an additional login method for their MyLink users to check their bills anytime and anywhere.
HK Electric, The Hong Kong and China Gas Company Limited, CLP Power Hong Kong Limited
Hong Kong Electric, Towngas and China Light and Power have adopted “iAM Smart” for login to their online services in an easy, secure and convenient manner.
Hong Kong Life Insurance Limited
Hong Kong Life Insurance adopts “iAM Smart” as an alternative login method for their clients to easily manage their insurance policies without using username and password.
Hong Kong Sanatorium & Hospital
Hong Kong Sanatorium & Hospital adopts “iAM Smart” as an additional login method for their HKSH Mobile App users to enjoy easy access to their medical reports.
Tung Wah Group of Hospitals
Tung Wah Group of Hospitals (TWGHs) adopts “iAM Smart” for their clients to login to TWGHs’ mobile application.
Hong Kong Productivity Council
Applicant can now login HKPC BEE ePass service using “iAM Smart” after binding the BEE ePass account with “iAM Smart”.
DocPro Services Limited
Users can use “iAM Smart” to login DocPro Services Limited’s Awesum Care.
Customers can sign documents remotely, conveniently and securely using digital signing function of “iAM Smart+”.
FUJIFILM Business Innovation Hong Kong
FUJIFILM Business Innovation Hong Kong is the first information and communications technology (ICT) vendor to adopt “iAM Smart” in performing digital signing on sales contracts with legal backing.
Hong Kong Productivity Council
Applicants can now digitally sign HKPC’s funding agreements using digital signing function of “iAM Smart”.
With “iAM Smart” form-filling function, online services can obtain clients’ billing address retrieved from utilities bills.
Bank of China (Hong Kong) Limited
Bank of China (Hong Kong) retrieve customers’ billing address from “iAM Smart” as proof of address for their investment account opening.
Hafoo Securities
Hafoo Securities clients can use “iAM Smart” to provide address information as address proof in account registration.
Add Your Heading Text Here
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BOCHK remote account opening services leverages “iAM Smart” to collect the verified personal information as well as voluntarily e-ME data provided by the “iAM Smart” user.
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BOCHK remote account opening services leverages “iAM Smart” to collect the verified personal information as well as voluntarily e-ME data provided by the “iAM Smart” user.
Success Stories
Hang Seng Bank
Hang Seng Bank is the first financial institution in Hong Kong to adopt “iAM Smart”, which can simplify the identity authentication procedure for a better customer experience.
Bank of China (Hong Kong)
Bank of China (Hong Kong) is the first financial institution in Hong Kong to adopt “iAM Smart” in mobile account opening service, allowing customers to access the services at their fingertips, thereby improving customer experiences.
FSMOne
FSMOne is the first online investment platform to adopt “iAM Smart” for mobile account opening. Through the authentication and “e-ME” Form Filling function of the “iAM Smart”, the FSMOne system can verify customers’ personal information easily, hence expediting the application procedure.
China Mobile Hong Kong
China Mobile Hong Kong Limited has successfully integrated the “iAM Smart” to its customer service application, MyLink. This allows customers to check and settle monthly bills directly without the need to login with password, which improves the user experience.
Hong Kong Life Insurance
Hong Kong Life Insurance Limited is the first life insurance company to adopt “iAM Smart” authentication function for customer login and “e-ME” form filling function for online insurance application.
Hong Kong Sanatorium & Hospital Group
Hong Kong Sanatorium & Hospital Group’s mobile app adopts “iAM Smart”, allowing registered user to login to access their own medical records any time easily.
